Privacy Policy
Effective date: [DATE]
Builder-only note: Have this reviewed by the practice's attorney before going live.
What We Collect
We collect the information you give us when you request a consultation or book a visit. This includes your name, email and phone number, your survey answers, your booking details, and payment details for paid consultations (which are processed by our payment provider, not stored by us). We also collect limited website usage data and cookies to keep the site working well.
How We Use It
We use your information to contact you about your consultation, schedule and confirm appointments, and review financing options, including a credit review you authorize when you agree to the consultation. We also use it to improve our services and your experience with us.
Call and Text Consent, and How to Opt Out
By submitting your information, you agree to be contacted by phone, text and email about your appointment, including by automated dialer or text message. Message and data rates may apply. Message frequency varies. Consent is not a condition of purchase. To opt out of texts, reply STOP to any message, or ask the team and we will stop.
Who We Share It With
We share your information only with partners who help set up your visit: scheduling, CRM, and payment and financing partners. We do not sell your personal information.
How Your Health Information Is Protected (HIPAA)
Once you become a patient, your health information is protected under HIPAA. We follow safeguards required by law to keep it private and secure, and we use it only as needed for your care and the reasons described here.
Data Security
We use reasonable technical and physical safeguards to protect your information. No method of storage or transmission is fully secure, but we work to protect your information using commonly accepted standards.
Your Rights: Access, Correction and Deletion
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. To make any of these requests, contact us using the details below.
Children's Privacy
This website is not directed to anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will remove it.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the effective date above. The current version always applies to the information we hold.
Contact Us
Luminous Dentistry, 544 Salem St, Unit 2, Wakefield, MA 01880-1213. Phone: [CLINIC PHONE].